Last updated: 12 September 2026
1. Scope and controller
This Privacy Policy applies to mggits.com and business communications made with MG Global IT Support Services. The commercial brand is operated by MG Prime Solutions, a registered partnership firm in Lahore, Pakistan. MG Prime Solutions is responsible for the personal information described in this policy.
2. Information we may handle
This website does not currently provide a web form or create customer accounts. We may receive information when you contact us by email, telephone or WhatsApp, including:
- Your name, job title, company and business contact details.
- Service-request information, such as site location, requested schedule, scope, technical requirements and access contacts.
- Commercial records, including quotations, purchase orders, statements of work, invoices and payment-status communications.
- Technical and security information reasonably required to coordinate an authorized assignment.
- Basic server logs, such as IP address, browser type, pages requested and timestamps, which may be processed by our hosting provider for security and reliable delivery.
Please do not send passwords, private keys or unnecessary sensitive personal information through ordinary email or public messaging channels.
3. How we use information
We use relevant information to evaluate and respond to inquiries; prepare proposals and service documentation; coordinate authorized technical work; communicate status and escalations; maintain contractual, invoicing and compliance records; protect our systems and prevent misuse; and meet applicable legal obligations.
Where a specific legal basis is required, processing may be necessary to take steps at your request, perform a contract, comply with law, or pursue legitimate business and security interests. We seek consent where applicable law requires it.
4. Disclosure and international processing
We do not sell personal information. We may share only the information reasonably needed with authorized personnel, field resources, professional advisers, hosting or communication providers, payment and banking providers, a client or site contact involved in the assignment, or public authorities where lawfully required.
Because our clients, suppliers and service locations may be in different countries, information may be processed outside your country. We apply reasonable contractual, organizational and access controls appropriate to the information and engagement.
5. Retention and security
We retain personal information only for as long as reasonably needed for the relevant inquiry, assignment, contractual relationship, dispute, accounting requirement or legal obligation. Retention periods vary with the record type and applicable requirements.
We use reasonable administrative and technical measures intended to protect information against unauthorized access, loss or misuse. No internet transmission or storage system can be guaranteed completely secure.
6. Your rights and choices
Subject to applicable law, you may request access to or correction of your personal information, ask us to delete or restrict certain processing, object to certain uses, or withdraw consent where processing relies on consent. We may need to verify your identity and may retain information where law or a contractual obligation requires it.
7. Children and external services
Our services are business-to-business and are not directed to children. Links that open email, telephone or WhatsApp services are governed by the privacy terms of those service providers.
8. Policy changes
We may update this policy when our practices, website or legal obligations change. The latest version will appear on this page with its revision date.
9. Contact us
Privacy questions or requests may be sent to info@mggits.com.
MG Prime Solutions
96 A/1, Mujahid Street, Kashmir Road, Shad Bagh, Lahore, Punjab, 05475, Pakistan
Phone: +92 300 4596274